Integrated webforms accessibility statement

This accessibility statement applies to webforms.rochdale.gov.uk.

This website is run by Rochdale Borough Council. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • Understand the page name as our web pages have page titles that clearly describe their topic or purpose.
  • Use the website more easily as we have a logical navigation order.
  • Use the content page structure as it's presented and maintained in a meaningful sequence.
  • Use descriptive links on our website so they can be read out of context and users know where they will go next.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • There is an issue with some elements of these pages being device dependent. This issue is scheduled to be resolved in a release in May 2022.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email council@rochdale.gov.uk
  • Phone 01706 647474
  • Write to: Customer Services, Number One Riverside, Smith Street, Rochdale OL16 1XU

When contacting us please tell us:

  1. The web address (URL) of the content.
  2. Your name and email address.
  3. The format you need, for example, audio CD, braille or large print.

We'll consider your request and get back to you within 5 working days.

If you cannot view the map on our "contact us" page, call or email us for directions.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

  • Email: eforms.dev@rochdale.gov.uk
  • Phone: 01706 925292
  • Write to: Applications Development, Business Solutions, ICT Services, Rochdale Borough Council, Number One Riverside, Smith Street, Rochdale OL16 1XU.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Call or email to contact us.

Technical information about this website's accessibility

Rochdale Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations

Guideline 9: Design for device independence

There is a minor issue with the previous button being device dependent.

Disproportionate burden

We've assessed the cost of fixing the following issues. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

  • There are no issues that are currently being listed as being assessed as a disproportionate burden within the meaning of the accessibility regulations.

What we're doing to improve accessibility

Our development team aim to fix the issue with device dependence in the next update. This is expected to be launched in May 2022.

Preparation of this accessibility statement

This statement was prepared on Thursday 10 March 2022.

This website was last tested in April 2022. The test was carried out by our ICT development and projects teams in accordance with the Web Content Accessibility Guidelines Evaluation Methodology (WCAG-EM).