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Order a new bin or caddy, or request one to be removed

Use this form to request a new bin or caddy, request a different sized bin, remove a bin you no longer require or exchange a damaged bin.

Before you start

Please note the following before your start:

  • You can use this form to request more than one bin as long as it's for the same reason.
    For example, if your bins have gone missing you can use this form to request both a blue bin for paper and cardboard, and a brown bin for food and garden waste.
  • If you'd like to request more than one bin for different reasons, you'll need to complete a new form for each request.
    For example, if your blue bin for paper and cardboard has gone missing, and your brown bin for food and garden waste is damaged, you'll need to complete this form twice.

You will have 10 minutes to complete each page of this form